Following the recent launch of the Renewable Heat Incentive (RHI) there is an increased focus on the service provided by biomass equipment installers and wood pellet suppliers alike, and their relationship with one another. As with most industries, the very best levels of service are achieved when all the parties involved in the process work in partnership.

By keeping close relationships with wood pellet suppliers, such as Woodpellets2u, we are in an informed position to provide our customers with detailed knowledge about the quality of the pellets and their specific characteristics. Similarly, Woodpellets2u are then able to give advice on the best type of fuel to ensure the long life of the biomass boiler. This partnership ensures that high standards are maintained at all times, with a consistent service offered from right the way from the initial installation to the ongoing supply of wood pellets.

As the UK’s only ENPlus certified wood pellet delivery company, Woodpellets2u have a fleet of sophisticated delivery vehicles to ensure that the wood pellets are delivered below 1 bar of pressure, minimising any stress on the pellets, and an extraction system to prevent any build up of excess dust in the pellet store.

Regular communication between all the pieces of the wood pellet jigsaw ensures that customers receive a fluid service based on the highest levels of customer service. As the renewable energy industry continues its rapid expansion, maintaining these strong relationships will be a key factor in elevating wood pellets to the popularity they have enjoyed across Europe.

www.treco.co.uk/newsArticle/Working+together+for+a+premier+wood+pellet+supply+service

www.woodpellets2u.co.uk/