Before you embark on making an RHI application, please take a look at some of the information below in order to ensure you collect the right documentation. Incorrect documentation is one of the biggest causes of RHI applications slowing down and your payments being delayed. If you have any questions, please call us or drop us an email and ask about our RHI assistance packages.

• Read the guidance documents IN FULL – This summary is intended to save you time and to signpost you to key information regarding biomass boilers in the Guidance Documents. However, you also need to read the Guidance Documents in full before making an application. The Guidance Documents provide prospective applicants with a comprehensive insight into the eligibility requirements for the scheme, what is required as part of the accreditation process and information about ongoing obligations under the scheme.
• Read the user guide to help you use Ofgem's IT system – Create an account on the RHI system (follow the instructions on the page to register for an account). You will be sent an email confirming that your account has been created and a link that you will need to click on to verify and change your password. After this is complete, you will be able to start your application.
• Supply supporting information – Before you start the accreditation process, we would advise you to read the 'Summary of Supporting Information for RHI Applications' document. Applicants will have to provide a range of information as part of their application, including information specific to the biomass technology and site. The application is quite detailed - however it is possible to save your application and come back to it later. Information provided as part of your application should be accurate to the best of your knowledge. Please see the Fraud and Compliance page for Ofgem's approach to misconduct under the scheme.
• Wait 4-6 weeks for Ofgem's decision – Once you have completed your application and submitted it, providing there is no other information that is required, Ofgem will aim to make a decision as to whether to accredit your installation to the RHI within 4 weeks for a 'simple' installation, and within 6 weeks for a 'complex' installation. They will send you a letter confirming your acceptance onto the scheme if you are successful, which will also detail any conditions associated with your accreditation and the terms and conditions of participation.

Reading material

Here's a list of documents you might find helpful:

• Summarised RHI Guidance (Volumes 1 & 2)
• Full RHI Guidance – Vol 1
• Full RHI Guidance – Vol 2
• Summary of RHI supporting information