Expert Biomass Boiler Maintenance, Repairs & Emergency Support in the UK

At Treco, we understand that your biomass boiler is a vital asset, providing essential heat and hot water for your property or business. To ensure its optimal performance, efficiency, and longevity – and crucially, to maintain compliance with the Renewable Heat Incentive (RHI) – regular, professional maintenance is paramount.

As a leading provider of HETAS accredited biomass boiler maintenance and support services across the UK, Treco offers comprehensive solutions for all leading boiler brands. From routine servicing to urgent breakdown repairs, our experienced engineers are dedicated to keeping your biomass system running smoothly and reliably.

Why Regular Biomass Boiler Maintenance is Essential

Investing in professional servicing for your biomass boiler isn't just about avoiding breakdowns; it's about maximising your investment and ensuring compliance.

• RHI Compliance (Non-Domestic): For recipients of the Non-Domestic Renewable Heat Incentive, annual planned maintenance by a HETAS Approved Biomass Maintenance Scheme (HABMS) accredited engineer is a mandatory requirement. Failure to comply can result in suspension of RHI payments. Treco provides the necessary documentation to prove your compliance.
• Optimised Efficiency & Fuel Savings: A well-maintained biomass boiler burns fuel more efficiently, reducing consumption and saving you money on your energy bills. We ensure your system is calibrated for peak performance.
• Extended Boiler Lifespan: Regular checks and preventative maintenance identify potential issues before they escalate into costly failures, significantly extending the operational life of your valuable biomass system.
• Enhanced Safety: Our engineers conduct thorough safety checks, including ventilation, carbon monoxide alarms, and fuel storage, ensuring your plant room operates safely and securely.
• Reduced Risk of Costly Breakdowns: Proactive servicing helps identify and address minor faults, preventing them from developing into major, disruptive, and expensive breakdowns.
• Improved Air Quality: Efficient combustion reduces harmful emissions, contributing to cleaner air in line with UK environmental standards.
• Maintains Manufacturer Warranty: Adhering to a regular service schedule is often a condition of your boiler's manufacturer warranty.

Our Comprehensive Biomass Boiler Maintenance Services

Treco offers flexible servicing plans tailored to your specific biomass boiler model, usage, and site requirements, including commercial, agricultural, and public sector installations. Our standard service typically includes:

• Thorough Boiler Inspection & Cleaning: Combustion chamber and refractory lining inspection. Cleaning of heat exchangers, turbulators, and flue ways. Inspection and cleaning of the ash removal system. Boiler pressure, safety valves, and interlocks check.
• Fuel Feed System Assessment: Inspection of gearbox, motors, day hopper, and aspirators. Cleaning and assessment of fuel delivery mechanisms.
• Flue System Inspection & Sweeping: Checking the condition of the flue pipe and chimney. Sweeping to ensure optimal draught and emission levels. Ticketed sweeps can also be arranged via our sub-contractors
• System Calibration & Optimisation: Flue gas analysis for combustion efficiency. Adjustment of control settings for optimal performance.
• Water Quality Testing: On-site water sample testing and recommendations for treatment.
• Safety Checks: Verification of carbon monoxide alarms. Assessment of plant room ventilation and fire safety measures.
• Detailed Service Report: A comprehensive report outlining all checks performed, findings, and any recommended remedial actions. This report also serves as essential documentation for RHI compliance.

Responsive Biomass Boiler Repairs & Breakdown Support

Even with regular maintenance, unforeseen issues can occur. When your biomass boiler experiences a breakdown, you need a rapid, reliable response to minimise downtime and restore your heat supply.

Our experienced engineers are equipped to diagnose and repair a wide range of biomass boiler faults across all major brands.

Our Breakdown Service Includes:

• Rapid Response: Priority call-outs for urgent biomass boiler breakdowns across the UK.
• Expert Diagnosis: Our HETAS-trained engineers use advanced diagnostic tools to quickly identify the root cause of the problem.
• Efficient Repairs: Carrying a comprehensive stock of common spare parts, we aim for first-visit fixes where possible, or provide clear recommendations and timelines for more extensive repairs.
• Technical Support: We offer remote technical assistance where possible to help troubleshoot minor issues over the phone, potentially saving you a site visit.
• Nationwide Coverage: Our network of engineers ensures we can reach your location swiftly, no matter where you are in the UK.

Why Choose Treco for Your Biomass Boiler Servicing & Repairs?

• HETAS Accredited: We are fully accredited under the HETAS Approved Biomass Maintenance Scheme (HABMS), guaranteeing that our services meet the highest industry standards and satisfy RHI compliance requirements.
• Unrivalled Experience: With years of experience in the UK biomass sector, our engineers possess in-depth knowledge of various boiler types and manufacturers.
• Comprehensive Service: From preventative maintenance contracts to emergency breakdown cover, we provide a full spectrum of support services.
• Customer-Focused Approach: We pride ourselves on clear communication, transparent pricing, and a commitment to resolving your issues efficiently and effectively.
• Nationwide Reach: Our team is strategically located to provide responsive support throughout the United Kingdom.
• Remote Monitoring Capabilities: For compatible systems, we offer remote monitoring services to proactively identify potential issues and optimise performance.

Need Biomass Boiler Maintenance, Repairs or Support?

Don't let a biomass boiler breakdown or overdue service impact your energy supply or RHI payments. Contact Treco today to discuss your servicing needs, get a quote, or arrange an urgent call-out.

If you are experiencing a technical issue please contact the office on 01884 684916, or email [email protected]

Frequently Asked Questions (FAQs)

Q: How often should my biomass boiler be serviced? A: Most biomass boiler manufacturers recommend annual servicing. For commercial or RHI-registered systems, annual planned maintenance by a HETAS-accredited engineer is mandatory.

Q: Why is HETAS accreditation important for biomass boiler maintenance? A: For Non-Domestic RHI participants, HETAS accreditation (specifically HABMS) is a mandatory requirement to ensure your boiler is maintained to the MCS040 standard. This guarantees compliance and continued RHI payments. Even for non-RHI systems, it signifies a commitment to high standards and safety.

Q: What should I do if my biomass boiler breaks down? A: First, consult your boiler's manual for basic troubleshooting. If the issue persists, contact Treco immediately. We offer priority breakdown support to get your system back online as quickly as possible.

Q: Do you offer service contracts? A: Yes, we offer tailored service contracts to provide peace of mind, ensure regular maintenance, and offer benefits such as priority call-outs and discounted labour.

Q: What biomass boiler brands do you service? A: Our engineers are trained and experienced in servicing and repairing a wide range of leading biomass boiler brands common in the UK market. Please contact us to confirm your specific model.

Q: Can you help with RHI compliance documentation? A: Absolutely. Our service reports are meticulously prepared to meet RHI compliance requirements, and we can assist with the necessary declarations.